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Career Details : Automatic Teller Machine Servicers

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Description

Collect deposits and replenish automatic teller machines with cash and supplies.

Experience

Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Education

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Some may require a bachelor's degree.

Training

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers.

Tasks

  • Tests machine functions and balances machine cash account, using electronic keypad.
  • Corrects malfunctions, such as jammed cash or paper, or calls repair personnel when ATM needs repair.
  • Records transaction information on form or log and notifies designated personnel of discrepancies.
  • Removes money canisters from ATM and replenishes machine supplies, such as deposit envelopes, receipt paper, and cash.
  • Counts cash and items deposited by customers and compares to transactions indicated on transaction tape from ATM.

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    • Importance of Being Exact or Accurate
    • Consequence of Error
    • Importance of Being Sure All Is Done
    • Degree of Automation
    • Standing
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